Self-Service That Puts You in Control: How Africa Prudential empowers customers through self-service platforms.

In today’s digital era, customers demand instant, convenient, and independent access to services. Self-service has become a cornerstone of modern service delivery, empowering customers to manage their needs quickly, efficiently, and securely.

Africa Prudential’s self-service platform is transforming the capital market landscape by empowering shareholders to perform tasks that once required physical visits to the office. From checking and claiming unclaimed dividends to reinvesting earnings, updating personal information, and managing investments or share transfers, users can now complete these essential actions anytime, anywhere.

Unclaimed Dividend Finder: Never Miss Your Earnings  


Africa Prudential’s Unclaimed Dividend Finder allows shareholders to quickly locate unclaimed dividends and register for e-Dividend payments online. By removing manual processes, this platform ensures you receive your dividends efficiently while improving financial control and shareholder engagement.

Data Update Feature

Keeping personal and account details updated is crucial for timely dividends and regulatory compliance. With the Data Update feature, shareholders can modify contact information, bank accounts, and nominee details securely, eliminating the need to visit a physical office.

Invearn Mobile App: Full Portfolio Control

The Invearn mobile app extends self-service capabilities to smartphones, enabling shareholders to track investments, monitor shareholdings, and manage portfolios in real time. It’s an intuitive tool designed for investors who value accessibility and control.

WhatsApp Self-Service: 24/7 Instant Support


The WhatsApp self-service platform offers instant access to account information, transaction tracking, and issue resolution through chatbots and automation. Available 24/7, this platform enhances convenience, speed, and user autonomy, letting shareholders manage their investments from anywhere.

Africa Prudential Help Centre: Your Support

Africa Prudential’s Help Centre empowers shareholders to create and track support tickets with ease, ensuring timely resolutions to their enquiries. With a built-in knowledge base, users can access process requirements, how-to guides, and helpful resources further streamlining support while enhancing transparency and customer satisfaction.

Why Africa Prudential Self-Service Platforms Matter

By prioritizing autonomy, security, and innovation, Africa Prudential demonstrates that even highly regulated sectors can benefit from digital self-service. Faster processes, improved satisfaction, and greater efficiency make investing smarter and more convenient than ever.

Take charge of your investments today. Visit Africa Prudential’s Self-Service Platform and experience a new era of digital shareholder empowerment in Nigeria.